#1. Please ensure that the delivery/pickup DATE AND TIME is correct. Please inform us IMMEDIATELY if they are incorrect. It shall be deemed correct if you do not inform us. PLEASE CHECK AND REPLY VIA EMAIL TO CONFIRM YOUR ORDER.
#2. No cancellations, amendments, returns and refunds is allowed once online payment is processed.
#3. We like our delivery crew road-safe, healthy and happy.
Your pies should arrive at your home or office within the stated time when you placed your order.
We seek your understanding that the expected time at which your order arrives is subject to traffic and weather conditions beyond our control.
We endeavor to get your order to you as soon as possible, but will not put the lives of our delivery crew at risk. Accidents on the PIE, AYE and other roads and expressways during peak hours and heavy rain are common, and we do not want our delivery boys (and girls) to become casualties rushing the pies to you.
#4. We like our pies fresh and hot. (We’re sure you do, too.)
We pop the pie in the oven only when you place your order.
That’s 30 - 40 minutes to bake, and another 30 - 60 minutes (or more) to arrive at your home or office.